Managing Director, United Overseas Bank (UOB); Chief Operating Officer, Group Technology and Operations; Head of Group Infrastructure Platform Services

Lawrence Goh is a Managing Director in Group Technology & Operations (GTO) at UOB. Lawrence holds dual portfolios as the Head of Group Infrastructure Platform Services at UOB and Chief Operating Officer (COO) for GTO.

As the Head of Group Infrastructure Platform Services, Lawrence leads a regional team of more than 1,000 employees to deliver the strategic direction and day-to-day operations of UOB’s infrastructure and platform services across its global network in 19 countries.

As COO for GTO, Lawrence is responsible for developing and executing the function’s strategy. He also works with senior leaders in the Bank to manage its regional information technology investments.

Lawrence has been instrumental in guiding and shaping the Bank’s technological investment and transformation. A champion in adopting a vision of service and customer centricity both internally and externally, Lawrence established the Test Centre of Excellence to uplift testing quality, automation, efficiency, standards and consistency across the Bank. He is currently leading the setup of a 1,000-strong offshore Technology Development Center to drive efficiencies in technology delivery.
Lawrence also partners closely with innovation industry leaders in the application of technology to serve the Bank’s customers. For example, he spearheaded the Bank’s adoption of hybrid cloud technologies through VMware Cloud on Amazon Web Services, driving greater agility and resiliency in UOB’s technological infrastructure.

Lawrence is a member of the Institute of Banking and Finance Singapore (IBF) Standards Committee and has led the Technology & Operations Workgroup since 2018. He was conferred the title ‘IBF Fellow’ for Technology by IBF in 2021.

Lawrence has more than 29 years of IT experience across both corporate and consultancy roles. Prior to joining UOB, Lawrence was the Chief Information Adviser at the largest telecommunications provider in the Philippines. He started his career at Accenture and held various regional leadership positions in areas of strategy and transformation, infrastructure consulting and security.